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After your purchase, you have 60 days from the moment you receive your package to explore the benefits of this amazing product. We truly hope that you will soon join the many customers who share their positive experiences with us.

However, if you are not fully satisfied with your investment, you can easily request a refund!

BEFORE you request a refund, please ensure you have given the product enough time to work. We advise using the product for at least 3 months before making a decision.

If you decide to proceed with a refund, follow these steps:

Step-by-Step Refund Guideline:

Step 1: Ensure you are within the 60-day period starting from the delivery date. Check the tracking number on the carrier’s website for the delivery date.

Step 2: Email our support team at contact@prolong-power.com, stating that you are not fully convinced by the product’s benefits. Include “Refund Request” in the subject line for priority handling.

Step 3: Wait for the return instructions via email.

Step 4: Be patient; we will process your refund promptly after receiving your package. You will receive an email confirmation once processed. The refund may take 5-10 days to appear on your credit card statement, depending on your bank or credit card company.

How To Contact Us

Address: P.O. Box 90129 Lakeland Fl, 33804

Product Email Support: contact@prolong-power.com

Every email or phone call is managed by our friendly customer support agents, and they will respond as soon as possible.

Your privacy is important to us. It is OrbitOddity’s policy to respect your privacy regarding any information we may collect from you across our website, OrbitOddity, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

User’s responsibilities

The user undertakes the responsibility to make appropriate use of the contents and information offered on the site with enunciative, but not imitative, behaviour:

• A) Not to engage in activities that are illegal or contrary to good faith and public order;
• B) Not to spread propaganda or content of a racist, xenophobic or gambling nature, any type of illegal pornography, terrorist claims or against human rights;
• C) Do not cause damage to physical systems (hardware) and unattainable (software) of OrbitOddity, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing damage previously mentioned.

1. Terms

By accessing the website at OrbitOddity you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

1. Permission is granted to temporarily download one copy of the materials (information or software) on OrbitOddity’s website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:
2. modify or copy the materials;
3. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
4. attempt to decompile or reverse engineer any software contained on OrbitOddity website;
5. remove any copyright or other proprietary notations from the materials; or
6. transfer the materials to another person or ‘mirror’ the materials on any other server.
7. This licence shall automatically terminate if you violate any of these restrictions and may be terminated by OrbitOddity at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

1. The materials on OrbitOddity’s website are provided on an ‘as is’ basis. OrbitOddity makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
2. Further, OrbitOddity does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall OrbitOddity or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on OrbitOddity’s website, even if OrbitOddity or a OrbitOddity authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on OrbitOddity’s website could include technical, typographical, or photographic errors. OrbitOddity does not warrant that any of the materials on its website are accurate, complete or current. OrbitOddity may make changes to the materials contained on its website at any time without notice. However OrbitOddity does not make any commitment to update the materials.

6. Links

OrbitOddity has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by OrbitOddity of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

OrbitOddity may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of OrbitOddity and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.